Service Capability
Our broad portfolio of Wallace & Tiernan® and Stranco® Products is supported by a dedicated Service Team, located throughout the UK (see contact details below).
| Team | Telephone | Fax |
| Service | 0800 0855415 | 01732 502018 |
| Technical Support | 0870 0855415 | 01732 502072 |
| Spare Parts | 0800 7834628 | 01732 502072 |
Click here to download a Service Request Form, please complete and fax back to 01732 502018.
Regional Service Team
Service Manager
Sarah Barnard MA BA (Hons)
Email: sarah.barnard@siemens.com
Mobile: 07971 172915
Regional Service Manager (England, Scotland & Wales)
Municipal & Industrial
Nigel Bird
Email: nigel.bird@siemens.com
Mobile: 07801 914684
Regional Service Manager (England, Scotland & Wales)
Leisure
Brian Harvey
Email: brian.m.harvey@siemens.com
Mobile: Taunton 07769 673081
Regional Service Manager (Northern Ireland & Scotland) - Belfast
Municipal, Industrial & Leisure
Peter Henderson
Email: peter.henderson@siemens.com
Tel: 07710 617331
England & Wales
Applications Engineer - Andover
Phil Clarke
Email: philip.a.clarke@siemens.com
Mobile: 07710 940888
Field Service Engineer - Tunbridge Wells
Graham Boorman
Email: graham.boorman@siemens.com
Mobile: 07974 090475
Field Service Engineer - Bristol
Gavin Foyle
Email: gavin.foyle@siemens.com
Mobile: 07818 474730
Installation& Commissioning Engineer - Maidstone
Gary Lisney
Email: gary.lisney@siemens.com
Mobile: 07711 242476
Service Engineer - Brandon
Jonathan Palmer
Email: jonathan.palmer@siemens.com
Mobile: 07979 011711
Service Engineer - Cardiff
Les Pammant
Email: leslie.pamment@siemens.com
Mobile: 07710 617334
Service Engineer - Sheffield
Graham Reily
Email: graham.reily@siemens.com
Mobile: 07710 934271
Ireland
Field Service Engineer - Belfast
Paul Ferguson
Email: paul.ferguson@siemens.com
Tel: 07979 950165
Field Service Engineer
Tim Tierney
Email: tim.tierney@siemens.com
Mobile: 00353 860402082
Scotland
Field Service Engineer - Glasgow
Ronnie McKay
Email: ronald.mckay@siemens.com
Tel: 07710 934283
Service Engineer - Glasgow
Alan McNairn
Email: alan.mcnairn@siemens.com
Tel: 07776 451617
Field Service Engineer
Paul McCrory
Email: paul.mccrory@siemens.com
Mobile: 07876 546331